Do you offer a price matching service?
We have a lowest price guarantee meaning, you won't find any of our products cheaper online anywhere else!
In the unlikely event that you do find a product cheaper elsewhere, then we will match it for you - just get in touch with us directly on 01386 800750 or respond to your existing ticket and we will get back to you as soon as possible.
Do you price match against marketplaces?
We don't price match against marketplaces such as eBay and Amazon as there is no guarantee that the price you have seen is for a brand new product.
If I have seen the product cheaper elsewhere, but they charge delivery and you guys don't, will you still price match?
We take into account the full price of a product, including delivery when we price match. If the total price of a product inclusive of delivery found on another website is cheaper than what we offer, we will match.
How does the price match guarantee work?
1. You send us the link to the product to price match on the competitor's website and we will check the price including VAT and delivery, check the item is in stock and available for you to purchase.
2. We will come back to you an advise you if this is a valid price match
3. You would then need to purchase the product from us at our full advertised price including the delivery charge
4. Then let us know what your order reference number is
4 We will then credit the price match difference back onto your card ( this will take 3 to 5 working days to appear back in your account)